Where can I get my Louis Vuitton item repaired?

Repairs can be requested in person at a Louis Vuitton store or online with the LV App (for eligible Australia-based clients). Please allow our artisans up to 12 weeks or more for your repair. You can also check the status of your repair through the app and your MyLV account.

• In-Store Repairs: All Louis Vuitton stores offer repair services. Our client advisors are available to give you an assessment and the related cost for any repairs needed. Find a store near you using our Store Locator.
• App Repairs: Leather Goods repair services for clients located more than three hours travel from a Louis Vuitton store, can also be arranged via the LV App. You will consult with our Care Experts via video call, phone call, or email, then ship your item with a complimentary DHL shipping label.