CONTACT US
Choose your preferred method to connect with our customer service team or find out more information with our FAQ
CALL US
- Monday to Friday: 8:30am – 7pm
- Saturday & Sunday: 9am – 6pm
Australian Eastern time
Special opening hours
Monday (22nd Dec): 8am – 8pm
Tuesday (23rd Dec): 8am – 7pm
Wednesday (24th Dec): 8.30am – 6pm
Thursday (25th Dec): Closed
Friday (26th Dec): 9am – 6pm
Wednesday (31st Dec): 8.30am – 6pm
Thursday (1st Jan): 9am – 6pm
EMAIL US
Our client advisors will be delighted to answer your questions
MESSAGE US
Our client advisors are at your service
Extended Live Chat Hours:
December 22nd to 26th:
- Monday (22nd Dec): 8am – 8pm
- Tuesday (23rd Dec): 8am – 7pm
- Wednesday (24th Dec): 8.30am - 6pm
- Thursday (25th Dec): Closed
- Friday (26th Dec): 9am - 6pm
December 31st to January 1st:
- Wednesday (31st Dec): 8.30am – 6pm
- Thursday (1st Jan): 9am – 6pm
FREQUENT QUESTIONS
- Leather Product Care
- How to return a Louis Vuitton product ordered online or by phone?
- What are the delivery times and costs?
- How to exchange a Louis Vuitton product ordered online or by phone?
- How to modify / delete my MyLV account?
- Where to find a Louis Vuitton refill?