Where can I return or exchange my Louis Vuitton purchase?

We invite you to return or exchange your Louis Vuitton purchase within 30 days of the purchase date, subject to our exchange and return conditions.

Louis Vuitton Store

All items purchased online or within a Louis Vuitton store may be returned or exchanged to your preferred Louis Vuitton store within 30 days of purchase.

(Please note: refunds for David Jones purchases must be processed at the original David Jones location).

Complimentary Courier (Online Purchases Only)

Online orders can be returned by DHL, and collected directly from your preferred address. For complete instructions, please visit our dedicated guide, "How do I return or exchange my online order?"