What repair services does Louis Vuitton offer?

Louis Vuitton products are made to the highest specifications and should provide clients with many years of enjoyment. However, should your piece require repair or restoration, we invite you to enquire about potential services.

• Louis Vuitton offers repair services for many products, including leather goods, handbags, luggage, and accessories. 
• Repairs are assessed individually, and complimentary repairs or alternative solutions may be offered for craftsmanship-related issues.
• Repairs may involve a cost depending on the condition and service required. 
  

Repairs can be requested either in Louis Vuitton stores or online. Please allow our artisans up to 12 or more weeks to complete your repair.

Store Repairs

All Louis Vuitton stores offer repairs, and our staff would be delighted to assist you with an assessment. Our trained Client Advisors will be able to give you the best advice and the related cost, if applicable, for the required repairs.
The full list of our stores is available at our Store Locator

Online Repairs: LV App

For your convenience, Leather Goods repair services for clients located more than three hours travel from a Louis Vuitton store, can also be arranged via the LV App:

1. Request an Online Repair
   Open the LV App to book an appointment with a Care Expert or submit a repair request.
2. Connect with an Expert
   Consult with a Louis Vuitton Care Expert via video call, phone, or email.
3. Send Your Item
   Ship your item to a Louis Vuitton Repair Atelier using a complimentary DHL shipping label.
4. Track Your Repair
   Follow the status of your repair directly through the LV App.
5. Receive Your Item
   Your item will be returned to you once Louis Vuitton has completed the repair.