More information about delivery & returns of online orders.

Delivery Options

Please note that adding a personalisation service will extend your delivery by 6 - 8 weeks.

Premium DeliverySelect a 3-hour timeslot, hand-delivered by our Concierge to eligible Sydney postcodes. Same day available for orders placed by 3pm; alternatively schedule your delivery up to two weeks in advance.
Express DeliveryYour order will be delivered by DHL within 1-3 business days.
Standard DeliveryYour order will be delivered by DHL within 1-5 business days.
Click & Collect DeliveryHave your order delivered to a Louis Vuitton store of your choice in Australia. *Not available for David Jones or airport stores

Return with an Advisor
Contact a Client Advisor to initiate your return.
In-Store Returns
Bring your purchase to a Louis Vuitton store to return in person. Please note that we are unable to accept returns at our locations within David Jones stores or at the airport.

Exchange with an Advisor
Contact a Client Advisor to initiate your exchange.
In-Store Exchanges
Bring your purchase to a Louis Vuitton store to exchange in person. Please note that we are unable to accept exchanges at our locations within David Jones stores or at the airport.