Ground Shipping (always complimentary): order by Sunday 12/18, 12pm EST.
Express Shipping (complimentary 12/18-12/20): order by Tuesday 12/20, 12pm EST.
Overnight Shipping (complimentary 12/20-12/21): order by Wednesday 12/21, 12pm EST.
TAKE YOUR PRODUCT FAR AWAY
Our products are made of the highest quality and craftsmanship, hence we provide care information to maintain your Louis Vuitton product on all our product pages.
Maintenance recommendations are also available for your personal pieces in your purchase history section in your MyLV Account.
Alternatively do not hesitate to contact our Client Services on 1300 883 880 or visit one of our stores to get more information on how to take care of your Louis Vuitton item.
Should you need to have your Louis Vuitton piece repaired, please visit your nearest Louis Vuitton store.
Our sales assistants will be glad to welcome and assist you. The store section on au.louisvuitton.com allows you to find your nearest store and all the practical information you may need: opening hours, addresses and product categories available in each store.
Should you live far from a store or would it be difficult for you to visit a Louis Vuitton store, do not hesitate to contact our Client Services on 1300 883 880. Our specialised advisors will be glad to provide you with all necessay information for sending your item to Louis Vuitton for repair.
All Louis Vuitton products are hand-made and request the highest level of craftsmanship not only for production but also for repairs.
In order to guarantee the quality of the repairs, please kindly note that Louis Vuitton handle repairs exclusively in-house by our artisans at our dedicated workshops and Louis Vuitton do not offer spare parts.